Security Policy

Our Commitment

At Everest Customer Solutions, we prioritize the security and privacy of our customers, partners, and employees. We are committed to protecting the confidentiality, integrity, and accessibility of the information assets under our care.

Data Security Measures

We take a multi-layered approach to security by incorporating advanced technologies and best practices to safeguard your data. Key measures include:

• Encryption: All data, whether at rest or in transit, is encrypted using industry-standard protocols (e.g., AES-256, TLS 1.2/1.3).
• Access Controls: Role-based access ensures only authorized personnel can access sensitive information.
• Network Security: Our systems are protected by firewalls, intrusion detection systems (IDS), and regularly updated anti-malware tools.
• Regular Security Audits: Routine vulnerability assessments ensure our systems remain secure.

Privacy Practices

We are committed to ensuring that personal data is handled responsibly. Key aspects of our privacy policy include:

• Transparency: Clearly communicating how we collect, use, and share your data.
• User Control: Providing tools and options to manage data preferences and consent.
• Third-Party Protections: Vetting and monitoring third-party vendors to ensure they comply with our privacy standards.

Incident Response And Reporting

Despite our robust security measures, we recognize the importance of being prepared for potential incidents. We have a dedicated Incident Response Team that:

• Detects and investigates anomalies or breaches in real-time.
• Mitigates risks through rapid containment and remediation.
• Notifies affected parties and regulators in accordance with legal requirements.

Your Role In Security

Security is a shared responsibility. To enhance protection, you should:

• Use strong, unique passwords for your accounts.
• Enable multi-factor authentication (MFA) wherever possible.
• Report any suspicious activity related to our systems or services.